Privacy Policy

1. Introduction

At Ceylon Dream Travel and Tours, we hold your privacy and personal data in the highest regard. This Privacy Policy details how we collect, handle, and protect your information when you browse our website (https://ceylondreamtours.com) or submit inquiries for our private tours in Sri Lanka.

2. Information We Collect

We only collect information necessary to design your bespoke travel itinerary and provide seamless concierge services:

• Contact details (such as full name, email address, phone/WhatsApp number, and country of residence).
• Trip preferences (target arrival dates, travel duration, number of guests, travel style, and specific Sri Lankan destinations).
• Special requirements (dietary preferences, mobility assistance, or celebratory occasions).

3. How We Use Your Information

Your personal information is used exclusively to:

• Prepare and deliver custom tour proposals, itineraries, and quotations.
• Coordinate reservations with our boutique accommodation and wildlife excursion partners.
• Provide direct 24/7 chauffeur-concierge assistance prior to and during your Sri Lankan travels.

4. Data Confidentiality & Third Parties

We never sell, rent, lease, or trade your personal information to third-party marketing companies. Data is shared strictly with authorized operational partners (such as reserved boutique hotels and official national park safari authorities) when required for your confirmed trip logistics.

5. Security Measures

All online communications and inquiry submissions are encrypted using modern Transport Layer Security (HTTPS/TLS). Serverless quote notification mechanisms are protected by strict API authentication and honeypot validation to prevent unauthorized access.

6. Contact Our Concierge Team

If you have any questions or wish to review, update, or remove your personal data from our inquiry database, please contact our privacy officers directly: